Our Opening Hours
Monday 7am-12pm and 2pm-6.45pm
Tuesday 7am-12pm and 2pm-6.45pm
Wednesday 7am-12pm and 2pm-6.45pm
Thursday 7am-12pm and 2pm-6.45pm
Friday 7am-12pm and 2pm-6.45pm
Saturday 7am-12pm and 2pm-6.45pm
Sunday 7am-12pm and 2pm-6.45pm
We are closed between 12pm-2pm every day to complete medical health checks and complete medication on the dogs. If arrival is between 12pm-2pm an extra charge will occur.
In order for customers to walk around the hotel safely we must lock all the dogs away. This can upset some of them and it means that the routine we have in place for feeding/grooming and medication is then out of sync. During the pandemic we found that it is better for the dogs to enjoy their time playing as opposed to having people walk around the hotel. You can see the hotel via the virtual tour video and when you drop your dog off you have access to all the cameras in the hotel so you can see every part of the hotel and watch your dog 24/7. This is much better for the dogs as it does not disturb their playtime.
You are very welcome to call into reception and speak to the staff, you can ask any questions and we can talk through any concerns you may have. A lot of businesses had to change their procedures during the pandemic and we have found that this is much better for the dogs in our care.
It’s not just you that deserves a holiday…
Treat your pet at UK's biggest & most Luxurious Dog Hotel & Resort!
10-11 Riverside Estate, Fiddlers Ferry,
Penketh, WA5 2UL